Paper document scanning
Estimate the number of originals and explain their order, size and condition. Identify mixed pages or bindings before assuming they can be fed or separated in a particular way.
Ask Charlotte-Print about scanning paper documents and photographs into digital files. Start with the type, count, condition and size of the originals, how you intend to use the files, and your deadline. We will confirm the scope before you bring them in.
For documents, estimate pages or sheets and identify double-sided originals, staples, mixed sizes and any important page order.
For photographs, describe loose prints versus albums, approximate dimensions and condition. Ask what can be accepted before bringing the originals.
Explain whether you need one combined document, separate files or a particular naming order. Staff will confirm the available output and organization.
Agree how originals will be handled and returned, how files will be delivered and what follow-up is needed for your job before work starts.
Use the initial request to describe the job, without copying confidential document contents into the message. Specific original-handling and output arrangements need staff confirmation.
Estimate the number of originals and explain their order, size and condition. Identify mixed pages or bindings before assuming they can be fed or separated in a particular way.
Tell us whether the photographs are loose prints or held in an album, and describe any fragile or unusual originals. Confirm acceptance, handling and file requirements before bringing them in.
Explain the intended use of the digital files so output can be agreed. If you also need paper copies, request those separately with their quantities and finishing rather than assuming printing is included.
A page count alone does not describe every scanning job. Explain the original type and intended file use, then agree handling, output and return arrangements with staff.
| Original / requirement | Describe in your request | Agree before work starts |
|---|---|---|
| Paper documents | Approximate sheets/pages, one or two sides, size, condition and current order. | What can be accepted, original handling and how the files will be grouped. |
| Photo originals | Loose prints or albums, approximate count/dimensions and any fragile originals. | Acceptance and handling before assuming photographs can be removed or fed in a particular way. |
| File organization | Intended use, naming order, combined document or separate files. | Available format, resolution, organization and delivery method for your job. |
| Return and timing | When you need the digital files and original items back. | Quote, timing, original return and any special handling requirements. |
Call or send a short request with the type, approximate count, dimensions, condition and intended use. A reference file is optional; physical originals do not need to be uploaded.
Before handing over originals, confirm what can be scanned, the price and timing, output organization, file delivery and return arrangements with staff.
Review the files against the agreed scope and follow the confirmed delivery and original-return arrangements. Ask about any special requirements before the job is accepted.
Have a specification we did not cover? Add it to your request or call us.
Yes. Describe your paper documents or photo originals, their count, size and condition, and the intended use of the files. Staff will confirm the accepted scope and arrangements before the job starts.
Call or send a description first, particularly for fragile, bound or unusual originals. Confirm acceptance, handling and return arrangements before handing them over.
Tell staff how you need to use and organize the files. Resolution, format, file grouping and delivery method are confirmed for the quote; do not assume a particular output from this page.
Describe the originals and their condition before bringing them in. Staff need to review acceptance and handling arrangements for albums, bindings, fragile items or other unusual originals.
Agree the original-handling, return and file-delivery arrangements with staff before work starts. Discuss any sensitive content or special requirements at that stage rather than uploading unnecessary confidential material in the initial request.