Artwork too big to upload? Send us a link.
Our form accepts up to 5 files, 50 MB per file and 200 MB combined. For larger artwork, share the finished file through your preferred service and paste its download link into the request details.
Two ways to send a Canva design
A finished PDF identifies the version you want printed. Use a Canva design link when requesting design help, and agree on the access needed for those changes.
- ✓A downloaded PDF is fixed — later edits cannot change what we print
- ✓A Canva link can change; approve a final exported version before production
- ✓Either works, as long as we can actually download the file
Recommended: send the PDF
- 01
Open the final design and locate the download options.
- 02
Select all pages required for this print job.
- 03
Set File type to PDF Print.
- 04
Upload that PDF here, or share it by link if it is over 50 MB.
Canva permissions, set correctly
Set it up like this
- 01
For a finished design, export PDF Print and share the PDF download link.
- 02
Give the shop view and download access to the finished file; public access is not required.
- 03
For requested design changes, agree on the editing access needed for that work.
- 04
Paste the file link and any requested changes in the print request details.
Match access to the work
- 01
Finished PDF: view and download access lets us review the file. Public editing access is not required.
- 02
Recipient access: share with contact@charlotteprint.org and confirm that downloading is allowed.
- 03
Design help: describe the changes and agree on any specific editing access required.
- 04
Final version: approve the exported proof after changes, and clearly identify any file replacing an earlier version.
Include the print details with the link
Without these we have to come back with questions before anything moves. Paste the link into the project details on the quote form and add:
Sharing from Drive, Dropbox, OneDrive or WeTransfer
Provider menus and account requirements can change. Use the current sharing controls to give the shop access to the finished file.
Google Drive
Best if: You already have a Gmail account
- 01
Open drive.google.com and drag your file in.
- 02
Right-click the file and choose Share.
- 03
Give contact@charlotteprint.org view and download access to the final file.
- 04
Click Copy link.
Dropbox
Best if: You already use Dropbox for work
- 01
Open dropbox.com and click Upload.
- 02
Hover over the file and click Share.
- 03
Copy the file link and check that the shop can view and download it.
Microsoft OneDrive
Best if: You have Microsoft 365 or a work Outlook account
- 01
Open onedrive.live.com, then Add new and Files upload.
- 02
Right-click the file and choose Share.
- 03
Give the shop view and download access, then copy the file link.
WeTransfer
Best if: You prefer a download link for a one-off job
- 01
Open wetransfer.com.
- 02
Choose Send a link rather than Send an email.
- 03
Add your file, then copy the link it gives you.
Check access and the final file
The recipient cannot download the file
Check the sharing settings for the correct file and recipient. A private link can work when the shop has permission; it does not need to open for everyone. Work or school restrictions may need your administrator’s help. Tell us if the link expires and ask us to confirm access when unsure.
It is the working file, not the print file
Use the approved exported PDF and keep your own copy. Exporting or flattening alone does not guarantee a smaller file or repair low-resolution images. Our print-ready PDF checklist covers how to export one.
Send the link and we will take it from there.
We review the file, confirm the specification and price, and send a proof before anything prints.