Artwork too big to upload? Send us a link.
Our upload form takes files up to 50 MB. Large-format plans, high-resolution photo books and long booklets can run past that. Put the file on a free file-sharing service and send the link instead — it is usually faster than uploading, and nothing is lost.
Two ways to send a Canva design
Canva is how most of our customers design their own artwork, and almost every problem with it comes down to sharing permissions rather than the design.
- ✓A downloaded PDF is fixed — later edits cannot change what we print
- ✓A Canva link is a live document, so keep editing and the print changes
- ✓Either works, as long as we can actually download the file
Recommended: send the PDF
- 01
Open your design and click Share, top right.
- 02
Choose Download.
- 03
Set File type to PDF Print.
- 04
Upload that PDF here, or share it by link if it is over 50 MB.
Canva permissions, set correctly
Set it up like this
- 01
Click Share, then find the collaboration link section.
- 02
Change access from “Only you” to “Anyone with the link”.
- 03
Set the role to “Can edit”, not “Can view”.
- 04
Click Copy link and paste it into your print request.
Why “Can edit”
- 01
Only you is the default on a new design. A link copied at that setting shows us nothing — the most common reason a Canva link fails.
- 02
Only your team works for colleagues, not for us. We are outside your Canva team and get asked to request access.
- 03
Can view often blocks downloading altogether, especially from Canva's public view link, which is presentation-only.
- 04
Can edit is the only setting that reliably lets us export a print-quality PDF. We export a copy — we never alter your design.
A link on its own costs a day
Without these we have to come back with questions before anything moves. Paste the link into the project details on the quote form and add:
Sharing from Drive, Dropbox, OneDrive or WeTransfer
Google Drive
Best if: You already have a Gmail account
- 01
Open drive.google.com and drag your file in.
- 02
Right-click the file and choose Share.
- 03
Under General access, change Restricted to “Anyone with the link”.
- 04
Click Copy link.
Dropbox
Best if: You already use Dropbox for work
- 01
Open dropbox.com and click Upload.
- 02
Hover over the file and click Share.
- 03
Click Copy link — view access is the default.
Microsoft OneDrive
Best if: You have Microsoft 365 or a work Outlook account
- 01
Open onedrive.live.com, then Add new and Files upload.
- 02
Right-click the file and choose Share.
- 03
Set “Anyone with the link can view”, then Copy link.
WeTransfer
Best if: A one-off job, and no account needed
- 01
Open wetransfer.com.
- 02
Choose Send a link rather than Send an email.
- 03
Add your file, then copy the link it gives you.
The two things that cause most delays
The link is not actually public
Open your own link in a private or incognito window before sending it. If it asks you for permission there, it will ask us too — and work or school accounts often have external sharing switched off by an administrator.
It is the working file, not the print file
A flattened PDF is smaller and safer than the original design file, and it often drops back under the 50 MB limit so no link is needed at all. Our print-ready PDF checklist covers how to export one.
Send the link and we will take it from there.
We review the file, confirm the specification and price, and send a proof before anything prints.